About the job
Job Title: Technical Writer
Department: Engineering
Location: Bengaluru
Years of experience: 2-5 Years
Employment Type: Full time, Permanent
About Qure.ai:
Qure.ai is one of the fastest-growing startups in India, which develops Artificial Intelligence enabled products and platforms for healthcare diagnostics. We create cutting-edge solutions that positively impact patients' lives in various care domains, including lung cancer, tuberculosis, and stroke. To date, our innovative technologies have reached over 12 million individuals across 75+ countries worldwide.Qure.ai is an equal-opportunity employer.
Job description:
As our Technical Writer, you will produce exceptional technical documents including user manuals, message standards, technical specifications, quick references, knowledge articles, page-level help, forms, and other documents as assigned. You'll craft documentation that contributes to the success of our products and business.
Roles and Responsibilities:
- Producing exceptional documentation that enables clients to understand Qure's products and efficiently complete their jobs with minimal service calls.
- Applying product-specific knowledge; using skills in graphic design, instructional design, writing, and editing.
- Managing all aspects of the documentation development and project lifecycles.
- Researching available technical documentation, write descriptive copy, and verify documentation content with related departments.
- Analysing and translating technical and functional designs into user friendly client material.
- Reviewing requirements and functional design documents to determine product enhancements.
- Mastering the department selected style guides and department procedures.
- Maintaining and enhancing organization s knowledge infrastructure.
- Identifying requirements, scope, and estimation of work.
- Determining timeline and reporting progress to project sponsor. (Product Manager/Product Owner)
- Transforming complex, unorganised, or unstructured data into usable information.
- Managing every aspect of the daily work associated with a project.
- Working as the documentation specialist on a development team using Agile development methodology.
- Conducting audience and task analyses.
- Creating final content for client-facing documentation.
- Outline proposed deliverables or indicate where existing deliverables will change.
- Conducting quality checks, including technical reviews by development teams and other SMEs.
- Coordinating formal approval process, including reviews by peer writers, product manager/owner, and Legal & Compliance.
- Ability to interact with all levels of an organization, with strong verbal and written communication.
- Producing all documentation deliverables within project timeframes.
- Utilize online resources. (e.g., applications, databases, and test environments)
- Documenting focus of: User Guides, Quick References, Page Help (HTML)files, and Technical Specifications.
Skills and Expertise:
- Bachelor’s degree required. Degree in Technical Communications.
- Professional Writing, English, or Journalism preferred.
- Adheres to the Microsoft Manual of Styles and Standards and department writing standards.
- Experience with help development toolset to include desktop publishing, graphics, and word processing. (Word, FrameMaker, Visio, Excel, SharePoint, and Adobe Acrobat)
- Experience with Madcap Flare software and HTML.
- Understanding of content analysis, modelling, design, and structured writing.
- Experience with screen capture and screen editing tools for importing into other sources. (Flare, Word, PowerPoint).
- Experience creating technical documentation in SDLC and Agile environment.
- Proficient at writing content in U.S. English.
- Advanced degree in Technical Communications.
- Experience working with Adobe Suite.
- Experience writing user interface text and application screen content.
- Exposure in B2B professional service environments.
- Proficiency with SharePoint document repositories and Word templates.
At Qure.ai
You will be part of a rapidly growing organization, with an opportunity to work alongside the best minds in the industry. Competitive compensation and rewards, opportunity to grow with a young company.
Inclusive workspace:
https://wiki.qure.ai/share/2c7c172f-3650-4fbc-8ba6-10b10e166cc1
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