Overview: As a One Inc Project Manager in our Delivery organization, you will be client facing and the driving force behind project success, taking ownership of every aspect from initiation to completion of client implementations. You will be responsible for translating objectives into actionable plans, coordinating internal teams, and collaborating closely with customers to ensure project outcomes align with their expectations. Your role will be pivotal in achieving project goals efficiently and effectively. You are ultimately responsible for customer success and should be seen by the customer and implementation partner as a product expert and trusted advisor.
Key Responsibilities:
- Build strong trustful relationships with prospects, customers, and implementation partners
- Build realistic implementation estimates
- Assist with implementation proposal, creation, and delivery
- Travel to the customer site or to sales prospects as needed
- Mentor the customer and our partners in One Inc implementation methodologies
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Lead and facilitate requirements gathering workshops
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure resource availability and allocation
- Oversees the execution all aspects of the project implementation, which may include: project scope, project schedule, and project costs using appropriate verification techniques
- Set and stick to realistic expectations to ensure that all projects are delivered on-time, within scope and within budget
- Measure project performance and project status using appropriate tools and techniques
- Effectively report and escalate issues to management
- Create and maintain comprehensive project documentation
Skills & Abilities:
- Extensive project management experience implementing InsurTech SaaS solutions, primarily in the Property & Casualty (P&C) space
- Strong business acumen in the insurance space
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Excellent client-facing and internal communication skills, including ability to build relationships and interact with ‘C’ level individuals
- Skilled at identifying project interdependencies and complexities, and mobilizing appropriate resources to maximize productivity, manage risk, and minimize variance during execution
- Excellent written and verbal communication skills
- Ability to lead and facilitate workshops and meetings that include a diverse group of individuals
- Solid organizational skills including attention to detail and multi-tasking skills
- Proven ability to maintain a humble persona while always being truthful and positive
