Skills& Abilities:
- Expert relationship management and communication, including presentations and storytelling.
- Ability to understand business requirements and translate those to functional and technical stakeholders.
- Working knowledge of cloud-based case management and ticketing systems (i.e. Salesforce, Jira) and Support case lifecycles.
- Strong determination to understand client needs and to seek out a mutually beneficial answer/solution.
- Team player; works collaboratively with all departments to achieve desired results.
- Working knowledge of insurance industry and/or payment processing standards and trends.
- Working knowledge of SaaS technology and/or experience representing software products and services.
- Ability to travel up to 25% onsite to customer locations, conferences, or company events.
Desired Traits:
- Action Oriented, Growth Mindset, Positive Outlook, Problem Solver, Self-starter, Demonstrates Ethical Behavior, Strong Drive, Team Player, Supportive & Adaptable to Change, Exudes a commitment to Personal & Professional Development
Physical Demands:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: | Standard indoor office setting; exposure to computer screens. |
Physical: | Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed. |
Vision: | See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents. |
Hearing: | Ability to hear in the normal audio range with or without corrections. |
Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments.
The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.
Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible.
One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.