At MassMutual Ventures, we are fortunate to have been early and long-term partners to our portfolio of category-defining businesses that are located across the globe. Learn more about their available opportunities below.
United States
Position Title: Senior Software Implementation Consultant
Department: Devlivery
Reports To: Manager, Software Implementation Consultants
Location: US Remote
Overview: As a Senior Software Implementation Consultant you play a key role on the Implementation team by acting as a customer advocate and ensuring the highest quality of work is being delivered on time and to expectation. You will work in parallel with a Services Project Manager and other teams to successfully onboard new clients onto our Digital Payments platform, as well as adding new products/features for existing customers.
Possessing the ability to learn the proprietary software rapidly, you will configure, apply analytical troubleshooting tools, and to problem-solve application issues. You are not expected to be a master of the full spectrum of technologies, but you will become a technical expert and master of all skills required to launch solutions for our clients; steadily building their knowledge of any of One Inc’s platforms and digital payments domain. Onboarding our customers efficiently with attention to flexibility and scalability are key attributes of every customer’s implementation.
Key Responsibilities:
Skills:
Education and Experience:
Desired Traits:
Physical Demands:
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
| Environment: | Standard indoor office setting; exposure to computer screens. |
| Physical: | Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed. |
| Vision: | See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents. |
| Hearing: | Ability to hear in the normal audio range with or without corrections. |
Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments.
The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments.
Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible.
One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.