Committed to making a difference, InDebted was founded to change the world of consumer debt recovery for good. We're disrupting a broken industry and creating a better way for businesses to recover debt - where the customer comes first.
We’re a global, digital first and customer-obsessed team of over 213 people, living and working across 5 key countries.
And we’ve also recently been named the AFR BOSS Best Place to Work! By focusing on the happiness and wellbeing of our people, we’ve created a truly flexible, purpose driven and engaging workplace. We’re all here with one shared vision - to remove barriers to financial freedom for all people.
Summary Description: Consults with hiring managers to understand roles to be filled and profiles of ideal candidates. Reviews and assesses applicants education, experience, training, and other qualifications. Verifies employment eligibility, gathers necessary paperwork, and performs interviews, reference and background checks. Schedules Hiring Manager interviews and coordinates interviewers or panels. Tests and scores applicants and gathers feedback from other interviewers. Informs candidates of job duties, responsibilities, work schedules, compensation and benefits packages, and career advancement opportunities. Prepares and extends job offers. Notifies applicants of rejection.
Duties and Responsibilities:
End-to-end recruitment operations, ensuring the attraction and recruitment of quality people for InDebted including taking a job brief, writing and posting job ads, screening, identifying candidates for talent pools, interviewing, creation of detailed candidate profiles and briefs, shortlisting candidates and facilitating candidate and hiring manager feedback/regret/offer process
Management of Recruitment using our InDebted Application tracking System (Lever)
Monitor recruitment activities and performance measures such as direct hire rates, reduced ‘first year turnover’ rates, customer satisfaction levels, and managing external providers.
Support the delivery of monthly and quarterly KPI reporting of recruitment statistics
Support the creation and maintenance of a ‘pool’ of passive job seekers who will act as the start of market unit’s talent pipeline
Ensure compliance of all recruitment activity with EEO, employment law and relevant privacy legislation, which will involve the provision of relevant recruiting advice to all stakeholders involved in the process
Help to develop key tools such as interview and assessment guides and ensure they are effectively implemented and embedded into both internal and external recruitment activity
Other duties as assigned.
Experience and Skills:
Willingness to learn about working within an internal resourcing function
Customer centric with experience with online candidate or customer messaging
Experience in managing multiple assignments, across a range of disciplines and levels
Proven IT conceptual ability – able to use applicant tracking systems to support the recruitment process and identify, refine and automate processes via technology wherever possible
Demonstrable capability to effective manage a high quality candidate experience
Proven commercial focus and ability to understand the impact of recruitment issues on the InDebted business
Nice to Have:
Demonstrable knowledge and understanding of the end to end recruitment process
Demonstrable knowledge and understanding of competency based interview processes
Demonstrable knowledge and understanding of relevant employment, diversity & inclusion and privacy legislation
Experience gained within a SaaS Product business or FinTech organization
Tertiary qualification within the HR or related disciplines
What does success look like?
Managed and owed the recruitment operations from job approval to hire
Be a trusted partner to the business in regards to hiring obstacles and challenges
Successfully contributed to the InDebted employer brand across various channels and platforms
Deliver successful recruitment outcomes within the specified SLA’s
Be a contributing team member, providing cross divisional solutions and outcomes
Be active in the wider P&C Community
At InDebted, you get a lot more than just a highly rewarding and exciting career, we also offer:
Work wherever - We’re a global team working in flexible locations - choose to work from home, in a co-working space, or a bit of both, or see where the role takes you
Employee equity - Access to share options in something big
Flexible paid leave - We offer a trust-based leave model - choose when you take leave, how much you take, and what you take it for
Remote work set-up - Once-off payment of $AUD750 or equivalent to help you create a working environment that supports your success and productivity.
Uprise - Our EAP Provider supports your physical, social & psychological wellbeing
At InDebted, we respect and celebrate the unique attributes, characteristics, and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to build better products and a better overall company. InDebted is an Equal Opportunity Employer.
Indebted is also a proud 2022 Circle Back Initiative Global Employer and we commit to respond to every applicant.