The health insurance and benefits industry is undergoing rapid digital transformation. Today, most people choose, enroll, and utilize their benefits not by calling insurance carriers or reviewing paper forms, but by using HR and benefits software. Behind the scenes, Ideon’s APIs make this modern benefits experience possible. We’re powering an entire industry forward, delivering the speed, transparency, and efficiency that today’s consumers expect.
Ideon is seeking a skilled and dynamic Director of Enrollment Operations to lead and scale our Enrollment Operations team. In this role, you will be responsible for building and managing a team of operations and support analysts who handle the configuration, support, issue resolution, and error processing related to EDI and API data connections between Ideon platforms and insurance carriers.
For this role, we are open to remote candidates anywhere in the U.S. Ideon is headquartered in NYC with a second office in Omaha, NE. This role reports to the SVP of Operations.
Salary range: $140,000 to $160,000 with a bonus up to 10% of your salary.
About Ideon
What we do:
Ideon is the way health insurance carriers and employee benefits providers connect with new technology partners to deliver seamless consumer experiences at every stage of the member journey. We are not the websites or apps you use to choose a plan or find a doctor. We are the infrastructure, the ‘pipes,’ that allows InsurTech platforms and health insurance and benefits carriers to exchange data accurately, efficiently, securely, and at scale—improving the way benefits are quoted, sold, enrolled, managed, and utilized. Our APIs transmit billions of data points, powering an amazing benefits experience for all. Faster. Better. Awesomely.
Who we are:
We are a group of people who love a good API and all it can do. We are insurance geeks, systems gurus, data wonks, sales & marketing execs, product leads, finance whizzes, and admin pros—all determined to bring efficiency, transparency, and connectivity to the health insurance and benefits industry.
Our benefits include:
- 100% company-paid medical, dental, and vision for you and your dependents.
- Voluntary benefits such as hospital, accident, critical illness, short-term disability, and legal.
- Employee assistance program (EAP)
- Healthcare and dependent care FSA (Flexible Spending Account).
- Flexible PTO policy: take time off without worrying about accruals or carryovers.
- Pre-tax commuting benefits.
- Home office allowance so you can work comfortably wherever you are.
We are an equal opportunity employer. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
All offers of employment are contingent upon successful reference and background checks.