Who we are?
HarfangLab is a cybersecurity scale-up that has developed an EDR (Endpoint Detection and Response) software, designed to prevent, detect and neutralize attacks targeting workstations and servers. In 2024, our solution has incorporated EPP (Endpoint Protection Platform) capabilities and monitoring tools to simplify IT infrastructure audits.
Since our founding in 2018, HarfangLab's technology has earned widespread recognition, winning prestigious awards and achieving the distinction of being the first ANSSI-certified EDR in 2020, followed by becoming the first to receive ANSSI qualification in 2025.
We have raised a total of €30 millions, enabling us to strengthen our teams and expand internationally across Europe. In just three years, HarfangLab’s workforce has nearly tripled, with the majority of its team members coming from technical backgrounds and dedicating themselves to R&D and continuous product enhancement.
Today, HarfangLab protects the endpoints of several hundred clients of all shapes and sizes, from CAC 40 corporations and government agencies to SMEs, hospitals, and local councils.
Driven by a strong sense of teamwork and global ambitions, HarfangLab continues to grow while staying true to its mission: to protect organisations from increasingly sophisticated cyber threats while ensuring that customers maintain full control over their data.
What you will do with us?
As our company continues to grow, our EDR product is becoming more and more complex with the continuous addition of new features. Your primary role will be to support the Support and CSM teams—who are responsible for troubleshooting issues encountered by product users—by creating the most precise and comprehensive documentation possible. To successfully carry out this mission, you will need to regularly communicate with various teams within the product department (DevOps, cybersecurity engineers, backend developers, etc.).
- You will ensure proper synchronization between product updates and content additions (FR/ENG),
- You will rewrite and simplify technical features described by developers (FR/ENG),
- You will write and implement content not yet documented on the EDR to complete the documentation and training,
- You will ensure the harmonisation of all screenshots as well as explanatory diagrams (.png, .gif formats - FR/ENG),
- You will progressively assist in instructional design (writing educational articles) and suggest innovative formats for educational content distribution,
- Your French/English translation skills will be regularly put to good use and you will often need to proofread and correct content for spelling and grammar.
About you
- You are about to start the first or second year of your Master’s degree in Technical Writing, Instructional Design, Engineering, or a related field, and you are looking for an apprenticeship to apply and deepen your skills in a professional environment,
- Ideally, you have had a first experience where you were responsible for writing technical documentation, creating educational content, or translating materials,
- You are based in Île de France.
Hard Skills
- You are fluent in French and English (both general and technical),
- You have excellent writing skills both in French and English (proofreading, spelling, and syntax correction),
- Having already used some of the following tools would be an advantage: Markdown, HTML5, CSS3, image editing software, GitLab,
Soft Skills
- You are curious, able to take initiatives and you can work autonomously,
- You have good interpersonal skills that will enable you to assist your colleagues from different teams and achieve common goals and you have a good organizational sense,
- You are recognized for your diligence as well as your attention to details,
- Teamwork is important to you.
About us
Our office and Team Life:
- Offices located in the heart of Paris, near Bourse (75002),
- Thanks to our Office Manager, we regularly organize events such as seminars, happy hours, themed evenings, and more,
- An onboarding process to welcome each new colleague with an explanation of the roles and a mentor to support you during your early days!
- A great team that always seeks to improve their skills
And more:
- You will benefit from annual profit sharing,
- Health insurance with Alan and access to Moka Care, a well-being app,
- Meal vouchers: We use the Swile card which also gives access to a discount platform through our works council
The recruitment process
- 30-minutes call with our Talent Acquisition Manager,
- 30-minutes visio interview with the Hiring Manager,
- Take-home case study,
- On-site interview followed by a teamfit
- An HR interview