Empathy is transforming the way families navigate life’s most difficult times - from the loss of a loved one to other major life transitions. By combining technology with compassionate human care, we bring clarity, comfort, and peace of mind when it matters most.
We partner with leading employers, insurers, and financial institutions to deliver meaningful, human-centric support at scale. Today, Empathy supports over 45 million people across North America.
Backed by top-tier investors including General Catalyst, Index Ventures, Adams Street, Aleph and Entrée Capital, we’ve raised over $160 million to date, including a $72 million Series C, to expand our impact and scale our mission worldwide.
We’re hiring a Senior Product Manager to lead one of Empathy’s most strategic domains. This is a cross-functional, high-impact role where you’ll take ownership of complex enterprise-facing products that require clarity, compliance, and scale.
You’ll define how Empathy delivers more value to our partners and end-users - whether through automation and AI in regulated workflows, or through the tools, education, and visibility partners need to confidently introduce Empathy. This is a rare opportunity to own a 0→1 product area, shaping foundations from scratch and building solutions that touch millions of families.