At MassMutual Ventures, we are fortunate to have been early and long-term partners to our portfolio of category-defining businesses that are located across the globe. Learn more about their available opportunities below.
Embroker
Who we are at Embroker
Embroker is the radically simple destination for industry-tailored commercial insurance. Our mission is to make it radically easier for businesses to get the right coverage at the best price. With a technology-first, customer-centric approach, Embroker is changing how businesses protect themselves, their staff, and their customers. In 2025, Embroker has raised over $150M in funding from leading fintech investors.
This is a fully remote position unless otherwise noted. We welcome applicants from across the U.S., with preference for candidates located in the Midwest, Southeast, Southwest, and Mountain West regions. A full list of preferred states is included at the bottom of this posting.
Base Salary: $60,000–$85,000* + Variable Compensation + Equity
*Actual base salary is dependent on experience and geographic location.
Position Overview
The Success Coordinator is responsible for managing Embroker’s client service strategy , including technical support, platform navigation, and account-related inquiries. This role requires a proactive approach to resolving complex issues, advising clients on strategic utilization of the Embroker platform, and ensuring optimal outcomes. The Success Coordinator also contributes to enhancing service strategies by identifying and suggesting improvements.
Job Duties
Qualifications
Preferred States for Remote Work Eligibility:
Arizona, Alabama, Alaska, Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Iowa, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, New Mexico, North Dakota, Nevada, North Carolina, Oklahoma, Kansas, Kentucky, South Dakota, South Carolina, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, Wyoming.
Our Values
We operate as one team, prioritize impact, and bring energy to everything we do:
Pack First — We act in the best interest of the company and each other.
Be All-In — We move with urgency, ownership, and commitment.
Create Magic — We deliver exceptional experiences for our customers and colleagues.
Benefits & Perks
We offer a comprehensive and competitive benefits package for U.S. and Canadian employees, including:
Health, dental, and vision coverage
Retirement savings with employer match
Paid parental leave
Flexible time off and wellness support
Employee assistance programs
Remote work stipend
Equity participation
Benefit offerings vary by location and are subject to change.
Applicant Privacy Notice
We are committed to protecting your personal information. Learn more about how we collect, use, and safeguard applicant data, and your applicable privacy rights:
View Applicant Privacy Notice